Privacy Policy

Linley Collaborative (Linley Co.) Effective date: July 23,2026 Last updated: July 23,2026

Linley Collaborative ("Linley," "we," "us") respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have. It is written to comply with Canadian privacy law (PIPEDA and applicable provincial laws) and United States federal and state privacy laws, including the California Consumer Privacy Act as amended (CCPA/CPRA).

Who we are

Linley Collaborative is a commercialization partner serving the animal health industry, operating within North America. For anything in this policy, you can reach us at jackie@linleycollaborative.com

What we collect

Information you give us. When you fill out our contact form, book a call, or email us, we collect what you provide: typically your name, company, role, email address, and whatever you tell us about your project and timeline.

Information collected automatically. Like most websites, we use cookies and similar technologies to collect standard technical information: IP address, browser type, device type, pages visited, and how you found us. We use [ANALYTICS TOOL, e.g., Google Analytics] for this. This data is aggregated and does not identify you personally to us.

Information we do not collect. We do not knowingly collect sensitive personal information, payment card data through this site, or any information from children under 13 (or under 16 where a higher age applies). This site is intended for business audiences.

How we use your information

We use the information you provide to respond to your inquiry, schedule and prepare for conversations you request, deliver services you engage us for, and, if you opt in, send you occasional communications about our work. We use automatically collected information to understand how the site is used and to improve it.

We do not sell your personal information, and we have not sold or shared personal information for cross-context behavioral advertising in the preceding 12 months. We do not use your information for automated decision-making or profiling.

Email and marketing consent

We send marketing emails only with your consent, consistent with Canada's Anti-Spam Legislation (CASL) and the U.S. CAN-SPAM Act. Every marketing email we send identifies us and includes a working unsubscribe link, honored promptly (within 10 business days at most). Responding to a direct business inquiry from you does not require this consent and is not marketing.

When we share information

We share personal information only with: service providers who help us run the website and our business (hosting, analytics, scheduling, and email tools), under agreements that limit their use of your data to providing those services; professional advisors where necessary; and authorities where the law requires it. If Linley is ever involved in a merger, acquisition, or sale of assets, personal information may transfer as part of that transaction, subject to this policy.

Cross-border transfers

We operate in both Canada and the United States, and our service providers may store data in either country. Your information may therefore be processed outside the province, state, or country where you live, and may be subject to the laws of those jurisdictions. We use providers that maintain reasonable safeguards regardless of location.

How long we keep it

We keep inquiry and correspondence records as long as needed for the purpose you provided them, and business records as long as law or legitimate business need requires. Aggregated analytics data is retained per our analytics provider's standard settings [RETENTION PERIOD, e.g., 14 months].

Your rights

Depending on where you live, you have some or all of the following rights, and we extend them to all visitors regardless of location:

Access — ask what personal information we hold about you and receive a copy
Correction — ask us to fix inaccurate information
Deletion — ask us to delete your personal information
Opt out — withdraw consent to marketing at any time, or object to particular uses
Portability — receive your information in a usable format
Non-discrimination — exercising these rights will never affect how we treat you

To exercise any of these, email jackie@linleycollaborative.com. We will verify your identity, respond within 30 days (or the shorter period your local law requires, such as 45 days under CCPA/CPRA with notice of any extension), and explain if any legal exception applies. Canadian residents may also complain to the Office of the Privacy Commissioner of Canada; California residents may contact the California Privacy Protection Agency; residents of other U.S. states with privacy laws (including Virginia, Colorado, Connecticut, and Utah) may appeal a refusal by replying to our response, and we will review within the period their law requires.

Cookies and your choices

You can set your browser to refuse cookies or alert you when cookies are used; parts of the site may work less well without them. Where required, we display a cookie notice with the choice to accept or decline non-essential cookies. We honor Global Privacy Control (GPC) signals where the law requires.

Security

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information we hold: encrypted connections (HTTPS), access limited to the two founders and the service providers named above, and reputable vendors with their own security programs. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-party links

Our site links to third-party services (for example, our scheduling tool and LinkedIn). Their privacy practices are governed by their own policies, which we encourage you to read.

Changes to this policy

If we change this policy, we will post the revision here with a new effective date. Material changes will be flagged on this page for at least 30 days.

Contact

Questions, requests, or concerns: jackie@linleycollaborative.com